Terms & Conditions

Intellectual Property

This website contains intellectual property owned by Fiona Paul of fionapaul.com, including copyrights, trademarks, and proprietary information.

Fiona Paul of fionapaul.com reserves all rights to this intellectual property. You may not publish, create derivative works from, or in any way exploit any of the Website Content, in whole or in part, without the prior, express written agreement from Fiona Paul.

Shipping and Orders

All orders of A4 and A3 PRINTS will be dispatched approximately 3 days from receipt of the order. Exceptions to this may occur due to work loads, staff shortages/holidays.

A3 Stretched canvas personalised animal paintings. Depending on workload and demand, Fiona Paul will endeavour to complete the painting within 7 days from placement of order. Fiona uses oil paints which can take up to another 5 days to dry. All paintings must be completely dry before shipping can occur.

All shipping is via UK Royal Mail Standard delivery and Royal Mail International Standard delivery.

Refunds

We want you to be happy with your purchase. Although we cannot offer refunds, at our discretion we may be able to offer an exchange on A4 or A3 prints. Please email us within three days of receiving your order at fiona@fionapaul.com to discuss the details. Please note that we are not responsible for shipping fees on exchanged items.

We cannot offer refunds on the A3 Stretched canvas personalised animal artwork.

Cancellations

Private Sessions: Private sessions are not refundable but funds can be used (at our discretion) on products.